Location:                          Portsmouth, Hampshire

Hours:                               40 hours per week (Shifts between 7:00am & 9:00pm, Monday to Sunday)

Salary:                               Up to £28,000 per annum

Contract:                          Permanent, Full Time

About the Opportunity:

We are delighted to be partnering with an established market leader based in Portsmouth. Known for their supportive working culture and commitment to service excellence, they are seeking Customer Service Case Managers to join their established operations team.

In this varied and engaging role, you will act as a key point of contact for clients and end-users, managing incoming enquiries, overseeing active cases, and delivering high-quality customer support. Working within a modern office environment, you will receive full structured training to ensure you are confident in handling a wide range of customer requirements.

If you are a customer-focused professional looking for a secure, rewarding position with clear long-term career stability, this role offers an ideal next step.

Key Responsibilities

• Case & Query Management: Manage a portfolio of customer enquiries, ensuring accurate details are recorded and followed through to resolution.
• Customer Support: Handle inbound communications via telephone and email, providing clear, helpful, and compassionate assistance.
• Problem Solving: Evaluate customer requests methodically, offering practical solutions and escalating complex queries where necessary.
• Database Accuracy: Ensure customer records, updates, and communication logs are recorded accurately within internal databases.
• Internal Coordination: Work alongside internal teams and external service partners to coordinate efficient support for every customer.

What We Are Looking For

We are looking for clear, reliable communicators who take pride in helping others and excel in a collaborative team setting.

Key Skills & Experience:

• Experience: Background in customer service, retail, office administration, contact centre operations, or hospitality.
• Communication: Strong verbal and written English skills with a professional and reassuring telephone manner.
• Organisation: Ability to manage daily tasks efficiently with high attention to detail.
• IT Literacy: Confident using standard computer applications, central databases, and multi-channel communication platforms.
• Personal Attributes: Practical problem-solving ability, empathy, and a dependable work ethic.

What the Business Offers

• Competitive Pay: Starting salary of up to £28,000 per annum with long-term progression potential.
• Comprehensive Training: Fully supported, structured onboarding programme to build your product and system knowledge.
• Generous Benefits: Comprehensive benefits package including employer pension contributions, health cash plan, high-street discount perks, and employee travel cover.
• Career Advancement: Clear pathways for ongoing learning, skills development, and internal promotion.

How to Apply

If you are an experienced customer service professional looking for a stable and rewarding role, submit your CV today for immediate consideration.

Location:           Poole, Dorset

Hours:                Monday to Friday (Shifts between 8:00am – 6:00pm)

Salary:                £25,500 – £26,000 per annum

Contract:          (5 Month Fixed Term Contract)

About the Opportunity

We are delighted to be partnering with a well-established national organisation based in Poole. Known for their high standards of service and supportive working culture, they are seeking Customer Service Advisors to join their core operations team.

This is a varied, hands-on role ideal for someone who enjoys a diverse workload and interacting with people. Working across key support functions, you will play a central role in delivering reliable, high-quality assistance to clients, members, and external stakeholders.

If you are looking for a steady, rewarding role with a trusted local employer, this position offers an excellent platform to apply your administrative and customer service skills.

Key Responsibilities

• Customer Support: Providing clear, helpful assistance across multiple communication channels (telephone, email, and written correspondence), handling general enquiries, orders, and membership records.
• Administrative Duties: Managing day-to-day administrative tasks, including processing basic financial data, logging activity hours, drafting letters, and resolving initial customer queries.
• Operational Support: Assisting with online listings, coordination enquiries, and supporting central campaign activities to ensure accurate processing of incoming payments and orders.
• Data Management: Accurately updating internal databases and client records in full compliance with GDPR and confidentiality standards.

What We Are Looking For

We are seeking an organised, articulate, and adaptable communicator with strong attention to detail and a practical approach to problem-solving. A background in customer service particularly phone-based or contact centre work is key to succeeding in this role.

Essential Requirements:

• Proven customer service experience, ideally within a telephone-based environment.
• Good general standard of education (GCSE grade C/4 or equivalent in English and Maths).
• Strong organisational skills and accurate record-keeping ability.
• A positive, supportive attitude toward team goals.

Desirable Skills:

• Prior experience in a busy office or administrative environment.
• Familiarity with central CRM databases or Enterprise Resource Planning (ERP) systems.
• Experience handling high-volume data entry or order processing.

How to Apply

If you are an experienced customer support professional looking for a versatile position with immediate openings, please submit your CV today for consideration.

Location:                          Ringwood, Hampshire

Hours:                                Full time (Monday – Friday 9am -5pm)

Salary:                               £35,000 per annum + Uncapped Commission (£55k-£70k OTE)

Job Type:                          Permanent

Are you a driven sales professional looking to maximise your earning potential?

A growing and dynamic provider of B2B telecom and connectivity solutions is looking for a motivated Telemarketing Executive to join their expanding team at the Ringwood office.

If you have a background in the telecommunications industry, enjoy working to targets, and want an uncapped opportunity where your hard work directly impacts your pay, this is the ideal role for you.

The Role

In this fast-paced B2B sales role, the successful Telemarketing Executive will be the driving force behind identifying new business opportunities. You will be responsible for outbound calling and prospecting, building strong relationships, and introducing modern communication setups to corporate clients.

The day-to-day focus involves contacting prospective business clients, understanding their telecom infrastructure, and scheduling qualified appointments for senior sales executives.

Key Responsibilities

As a Telemarketing Executive, your core duties will include:

• Lead Generation: Identify, engage, and generate new business leads through proactive outbound calling and prospecting.
• Relationship Building: Build and maintain strong rapport with potential business clients and key decision-makers.
• Solution Introduction: Introduce advanced telecom, VoIP, and business connectivity solutions to prospective companies.
• Appointment Setting: Fully qualify opportunities and schedule high-quality appointments for the senior sales team.
• CRM Management: Maintain accurate, up-to-date records of all activities, pipeline, and opportunities within the CRM system.
• Target Achievement: Consistently work towards and exceed individual sales targets and KPIs.

What We Are Looking For

To excel as a Telemarketing Executive, you should possess the following skills and experience:

• Industry Experience: Proven experience in telecoms, IT services, or B2B technology sales is essential.
• Technical Knowledge: A solid understanding of VoIP systems, broadband, or general business connectivity solutions.
• Sales Drive: Strong lead generation, relationship-building, and closing skills, with confidence when speaking to business decision-makers.
• Tech Savvy: Familiarity with using CRM systems and sales reporting tools.
• Target-Driven Mindset: A proactive, goal-oriented approach with the ability to thrive and prioritising tasks in a fast-paced environment.

Why Apply?

• High Earning Potential: A highly competitive £35,000 basic salary with an achievable £55k–£70k OTE through an attractive commission structure.
• Perks & Benefits: Standard company pension scheme, free on-site parking, and regular team incentives.
• Career Growth: Join an expanding technology company where high-performing sales professionals have a structured progression path.
• Great Environment: Work alongside a supportive team in a vibrant, success-motivated office.

Location:           Glasgow / Hybrid

Hours:                37.5 hours a week (Monday – Friday, 9:00am – 5:00pm)

Salary:                Up to £42,000 per annum (Depending on Experience)

Contract:          Permanent, Full-Time

About the Opportunity

An exceptional opportunity has arisen for a high-calibre Executive Assistant to join a leading, award winning corporate organisation.

This is not a traditional 1:1 support role. Our client operates a sophisticated, agile support model where the Executive Support team manages incoming requests and tasks directly from various senior leadership and UK Executive Team members. This is a fast-paced, high-visibility position perfect for an Executive Assistant who thrives on variety, collaboration, and working within a modern, forward-thinking corporate environment.

If you want to step away from traditional support structures and work as part of a highly dynamic, collaborative team, this role offers a fantastic platform to showcase your skills and gain valuable exposure to high-level corporate strategy.

Key Responsibilities

• Agile Executive Support: Respond to and manage incoming administrative requests from multiple senior executives, ensuring high-priority tasks are addressed efficiently.
• Strategic Diary Management: Proactively manage complex calendars, making strategic decisions on meeting precedence and liaising closely with other Executive Support team members.
• High-Level Documentation: Construct and produce detailed meeting agendas, briefing papers, and professional PowerPoint presentations for key strategy meetings.
• Communication Management: Screen and manage verbal and written communications for executive members, acting as a professional and effective gatekeeper.
• Logistics & Events: Coordinate complex travel, accommodation, and venue bookings, while providing coordination support for corporate roadshows and engagement events.
• Operational Administration: Support budget tracking, process executive expense claims, and manage the administrative onboarding and offboarding processes for team members.

What We Are Looking For

We are seeking a proactive, self-motivated professional who remains calm under pressure and uses their initiative to solve problems before they escalate. To be successful in this role, you will need:

• Proven Experience: Significant experience working at Senior Management or Personal Assistant level, ideally within a rapidly changing, fast-paced corporate environment.
• Technical Proficiency: Advanced skills in Microsoft Word, PowerPoint, Excel, and Outlook. Experience using modern AI tools (such as Copilot) to drive daily administrative efficiencies is highly desirable.
• Communication Excellence: Exceptional verbal and written communication skills with the ability to adapt your tone for various senior and executive audiences.
• Organisational Mastery: Outstanding ability to handle multiple conflicting priorities and manage the expectations of senior stakeholders.
• Absolute Discretion: A proven track record of handling highly business-sensitive and confidential information with absolute discretion.

Salary, Benefits & Culture

This organisation has been officially recognised as a leading UK employer, offering an inclusive, collaborative, and highly supportive environment where your development and support skills are fully valued. Alongside a highly competitive salary, you will receive a comprehensive and flexible rewards package:

• Flexible & Hybrid Working: Modern hybrid working options designed to support work-life balance, with flexibility around working hours and genuine part-time or job-share arrangements available.
• Generous Annual Leave: A highly competitive annual leave allowance with options to customise your holiday balance through buying and selling schemes.
• Health & Wellbeing: Comprehensive healthcare options, including dental plans, health cash plans, screening services, and dedicated mental health and wellness support.
• Financial Benefits: Highly competitive corporate pension plans, regular salary reviews, discretionary bonus schemes, and exclusive employee savings and loan initiatives.
• Family-Friendly Policies: Enhanced paid parental and partner leave schemes, alongside structured return-to-work programmes to support family life.
• Perks & Lifestyle: Tech saving schemes, cycle-to-work programs, vehicle scheme options, and a variety of corporate lifestyle discounts and social club events.

How to Apply

If you possess the required expertise and are ready to make an immediate impact within a world-class support function, please apply with your CV today

Location:           Hybrid – Gloucester, Gloucestershire

Hours:                37.5 hours a week (Monday to Friday)

Salary:                Up to £35,000 per annum (Depending on experience)

Contract:          Permanent, Full time

About the Opportunity

We are recruiting on behalf of a leading UK financial services provider recognised as a Top Employer for its exceptional workplace culture and progressive employee benefits.

Joining their established internal talent team, the Talent Acquisition Advisor will deliver a high-quality, customer-focused, end-to-end recruitment service across multiple commercial business functions.

This hybrid position requires just one day per week in one of their regional hubs (with occasional monthly visits to other sites), alongside full flexibility for smart working around personal commitments.

Key Responsibilities

• End-to-End Recruitment Management: Coordinate full-lifecycle recruitment for specialist vacancies, from initial hiring manager briefs through to candidate offer and onboarding.
• Direct Sourcing & Marketing: Utilise direct sourcing methods, LinkedIn Recruiter, social media platforms, and modern recruitment marketing techniques to build talent pipelines.
• Hiring Manager Partnership: Build strong relationships with key stakeholders, providing expert guidance on talent attraction, candidate selection, and offer negotiation.
• Supplier Relations: Maintain effective working relationships with preferred recruitment agencies and job board vendors.
• Systems & Content Administration: Manage applicant tracking systems (ATS/CRM) and update careers site content to maintain an engaging employer brand.
• Continuous Improvement: Enhance candidate journeys and incorporate innovative sourcing tools (including AI-driven recruitment technologies) into daily operations.

Key Skills & Background:

• Recruitment Expertise: Proven track record in end-to-end recruitment (either in-house or agency background with direct sourcing expertise).
• Social Media & Attraction: Strong skills in recruitment marketing, employer branding, and candidate engagement across social channels.
• Systems Literacy: Experience using modern Applicant Tracking Systems (ATS) and content management systems for careers pages.
• Stakeholder Management: Excellent communication skills with the ability to influence hiring managers across diverse corporate functions.
• Adaptability: Familiarity with modern recruitment tools, AI technologies, and candidate journey optimisation.

What the Business Offers

Our client prides itself on offering an industry leading perks package designed to support health, wealth, and family well-being this include:

• Hybrid Working
• Enhanced holiday entitlement
• Dental cover and health cash plans
• Life Assurance
• Enhanced family leave
• Staff Discounts
• Annual bonus scheme
• And much more…

How to Apply

If you are an experienced recruiter looking for a progressive in-house role with outstanding flexibility and benefits, please submit your CV today for immediate consideration.

Location:           Hybrid – Southampton, Hampshire

Hours:                37.5 hours a week (Monday to Friday)

Salary:                Up to £35,000 per annum (Depending on experience)

Contract:          Permanent, Full time

About the Opportunity

We are recruiting on behalf of a leading UK financial services provider recognised as a Top Employer for its exceptional workplace culture and progressive employee benefits.

Joining their established internal talent team, the Talent Acquisition Advisor will deliver a high-quality, customer-focused, end-to-end recruitment service across multiple commercial business functions.

This hybrid position requires just one day per week in one of their regional hubs (with occasional monthly visits to other sites), alongside full flexibility for smart working around personal commitments.

Key Responsibilities

• End-to-End Recruitment Management: Coordinate full-lifecycle recruitment for specialist vacancies, from initial hiring manager briefs through to candidate offer and onboarding.
• Direct Sourcing & Marketing: Utilise direct sourcing methods, LinkedIn Recruiter, social media platforms, and modern recruitment marketing techniques to build talent pipelines.
• Hiring Manager Partnership: Build strong relationships with key stakeholders, providing expert guidance on talent attraction, candidate selection, and offer negotiation.
• Supplier Relations: Maintain effective working relationships with preferred recruitment agencies and job board vendors.
• Systems & Content Administration: Manage applicant tracking systems (ATS/CRM) and update careers site content to maintain an engaging employer brand.
• Continuous Improvement: Enhance candidate journeys and incorporate innovative sourcing tools (including AI-driven recruitment technologies) into daily operations.

Key Skills & Background:

• Recruitment Expertise: Proven track record in end-to-end recruitment (either in-house or agency background with direct sourcing expertise).
• Social Media & Attraction: Strong skills in recruitment marketing, employer branding, and candidate engagement across social channels.
• Systems Literacy: Experience using modern Applicant Tracking Systems (ATS) and content management systems for careers pages.
• Stakeholder Management: Excellent communication skills with the ability to influence hiring managers across diverse corporate functions.
• Adaptability: Familiarity with modern recruitment tools, AI technologies, and candidate journey optimisation.

What the Business Offers

Our client prides itself on offering an industry leading perks package designed to support health, wealth, and family well-being this include:

• Hybrid Working
• Enhanced holiday entitlement
• Dental cover and health cash plans
• Life Assurance
• Enhanced family leave
• Staff Discounts
• Annual bonus scheme
• And much more…

How to Apply

If you are an experienced recruiter looking for a progressive in-house role with outstanding flexibility and benefits, please submit your CV today for immediate consideration.

Location:           Southampton / Hybrid

Hours:                37.5 hours a week (Monday – Friday, 9:00am – 5:00pm)

Salary:                Up to £42,000 per annum (Depending on Experience)

Contract:          Permanent, Full-Time

About the Opportunity

An exceptional opportunity has arisen for a high-calibre Executive Assistant to join a leading, award winning corporate organisation.

This is not a traditional 1:1 support role. Our client operates a sophisticated, agile support model where the Executive Support team manages incoming requests and tasks directly from various senior leadership and UK Executive Team members. This is a fast-paced, high-visibility position perfect for an Executive Assistant who thrives on variety, collaboration, and working within a modern, forward-thinking corporate environment.

If you want to step away from traditional support structures and work as part of a highly dynamic, collaborative team, this role offers a fantastic platform to showcase your skills and gain valuable exposure to high-level corporate strategy.

Key Responsibilities

• Agile Executive Support: Respond to and manage incoming administrative requests from multiple senior executives, ensuring high-priority tasks are addressed efficiently.
• Strategic Diary Management: Proactively manage complex calendars, making strategic decisions on meeting precedence and liaising closely with other Executive Support team members.
• High-Level Documentation: Construct and produce detailed meeting agendas, briefing papers, and professional PowerPoint presentations for key strategy meetings.
• Communication Management: Screen and manage verbal and written communications for executive members, acting as a professional and effective gatekeeper.
• Logistics & Events: Coordinate complex travel, accommodation, and venue bookings, while providing coordination support for corporate roadshows and engagement events.
• Operational Administration: Support budget tracking, process executive expense claims, and manage the administrative onboarding and offboarding processes for team members.

What We Are Looking For

We are seeking a proactive, self-motivated professional who remains calm under pressure and uses their initiative to solve problems before they escalate. To be successful in this role, you will need:

• Proven Experience: Significant experience working at Senior Management or Personal Assistant level, ideally within a rapidly changing, fast-paced corporate environment.
• Technical Proficiency: Advanced skills in Microsoft Word, PowerPoint, Excel, and Outlook. Experience using modern AI tools (such as Copilot) to drive daily administrative efficiencies is highly desirable.
• Communication Excellence: Exceptional verbal and written communication skills with the ability to adapt your tone for various senior and executive audiences.
• Organisational Mastery: Outstanding ability to handle multiple conflicting priorities and manage the expectations of senior stakeholders.
• Absolute Discretion: A proven track record of handling highly business-sensitive and confidential information with absolute discretion.

Salary, Benefits & Culture

This organisation has been officially recognised as a leading UK employer, offering an inclusive, collaborative, and highly supportive environment where your development and support skills are fully valued. Alongside a highly competitive salary, you will receive a comprehensive and flexible rewards package:

• Flexible & Hybrid Working: Modern hybrid working options designed to support work-life balance, with flexibility around working hours and genuine part-time or job-share arrangements available.
• Generous Annual Leave: A highly competitive annual leave allowance with options to customise your holiday balance through buying and selling schemes.
• Health & Wellbeing: Comprehensive healthcare options, including dental plans, health cash plans, screening services, and dedicated mental health and wellness support.
• Financial Benefits: Highly competitive corporate pension plans, regular salary reviews, discretionary bonus schemes, and exclusive employee savings and loan initiatives.
• Family-Friendly Policies: Enhanced paid parental and partner leave schemes, alongside structured return-to-work programmes to support family life.
• Perks & Lifestyle: Tech saving schemes, cycle-to-work programs, vehicle scheme options, and a variety of corporate lifestyle discounts and social club events.

How to Apply

If you possess the required expertise and are ready to make an immediate impact within a world-class support function, please apply with your CV today

Location:                            Bournemouth

Salary:                                £25,000 per annum (increasing after probation)

Hours:                                 Monday-Friday 8:30am – 5:30pm

Contract:                           Temporary to Permanent

About the Opportunity

We are recruiting on behalf of a busy, fast-growing service provider based in central Bournemouth. Well-known for their great workplace culture, and genuine commitment to staff wellbeing, they are looking for an enthusiastic Junior Finance Administrator to join their team.

Reporting directly to the Finance Manager, you will play a hands-on role in supporting daily financial operations, statement reconciliations, and sales ledger processing.

If you bring a sharp eye for detail, strong communication skills, and a positive, practical attitude, this role offers an ideal step to kickstart or build your career in corporate finance.

Key Responsibilities

• Supplier Invoice Processing – Log incoming supplier invoices received via post and email, checking details accurately against operational records.
• Discrepancy Resolution – Spot and investigate billing errors between invoices and internal data, clearing up issues quickly with internal teams.
• Purchase Order Administration – Process purchase orders and additional costs in the internal system to keep client billing accurate.
• Supplier Statement Reconciliation – Reconcile supplier accounts, work out payment runs, spot mistakes, and contact suppliers directly about missing paperwork.
• Data Entry & System Updates – Input accurate invoice data into core Sage accounting software, keeping records clear and up to date.
• General Office Administration – Handle daily administrative duties, digital filing, and secure paperwork disposal.

What We Are Looking For

We are seeking a positive, clear thinking individual who works well in a fast-paced environment and enjoys getting the details right.

Key Qualifications & Attributes:

• Relevant Experience – Prior experience in a finance, data-entry, or general office administration role.
• Numeracy & Accuracy – Strong attention to detail with a natural comfort working with numbers and figures.
• Communication Skills – A clear, friendly approach when speaking with suppliers and colleagues.
• Organisational Ability – Good time-management skills with the ability to handle daily paperwork and keep on top of tasks.
• Software Literacy – Confident using Microsoft Office. (Knowledge of Sage or FileMaker is a bonus, but full training on their systems will be given).

What the Business Offers

• Comprehensive Onboarding – Full training on internal processes and software management systems.
• Workplace Culture – Join a friendly, supportive team within a well-regarded commercial organisation.
• Career Stability – Long-term career security with ongoing opportunities to develop your operational skills.

How to Apply

If you have a solid administrative foundation and want to grow your career in finance, please send over your CV today for immediate consideration.

Location:                          Southampton, Hampshire

Hours:                               37.5 hours per week (Shifts between 8:00am – 6:00pm Monday – Friday plus 1 Saturday per month).

Salary:                                Starting at £26,500 per annum

Contract:                          Full Time, Permanent

Customer Service Agent – About the Opportunity:

Are you an empathetic, positive, and driven individual looking for a rewarding customer service career where your efforts are genuinely appreciated?

A fantastic opportunity has arisen for a dedicated Customer Service Agent to join an award-winning consumer finance specialist based in Southampton. This business is dedicated to delivering absolute first-class service. They are proud of their supportive, collaborative, and energetic workplace culture where employee happiness is a priority, and everyone works together to do the right thing for their customers.

The Role:

As a Customer Service Agent, you will act as the key point of contact for customers, ensuring they receive a supportive, professional, and worry-free experience at every stage. Your daily responsibilities will include:

• Multichannel Contact: Engaging with customers professionally via inbound and outbound telephone calls, email correspondence, and SMS.
• Account Management: Proactively managing existing accounts, resolving customer queries, and establishing sustainable, mutually beneficial repayment strategies.
• Vulnerability Support: Confidently supporting customers in vulnerable circumstances, offering empathetic, tailored solutions (full training is provided).
• Database Management: Maintaining accurate, detailed customer records on the business’s state-of-the-art servicing platform.

What We Are Looking For:

To help you succeed, our client provides comprehensive, ongoing industry and company-specific training, alongside dedicated coaching to support your development. We are looking for individuals who can demonstrate:

• Exceptional Communication: Active listeners who can empathise, build trust, and negotiate effectively with customers from all walks of life.
• A Customer-Centric Mindset: A genuine passion for helping others and a desire to deliver service that leaves a lasting positive impression.
• Collaboration: Friendly, reliable team players who thrive in a busy, positive, and close-knit office environment.
• A Growth Mindset: Highly motivated individuals who are eager for feedback, keen to learn, and driven to progress their careers.
• Technical Literacy: Comfort using computer systems and navigating modern database platforms.
• Positive Energy: An enthusiastic, proactive attitude that contributes to a happy and motivated workplace.

Salary, Benefits & Culture:

This business takes pride in recognising and rewarding hard work. Alongside a highly competitive salary, you will benefit from an extensive package, including:

• Performance Bonuses: A bonus scheme based on quality of work, team attitude, and overall business performance.
• Generous Leave: 22 days of annual holiday plus bank holidays, which increases with length of service.
• Comprehensive Protection: Life assurance cover (4x basic salary) and comprehensive dental insurance.
• Lifestyle Benefits: Access to a wide range of employee discounts via a national perks platform, a flexible dress code, and a cycle-to-work scheme.
• Health & Well-being: Dedicated access to free GP services and professional counselling support.
• Career Progression: Robust professional development supported by regular coaching, job-shadowing, monthly 1-to-1 reviews, and clear advancement paths.
• Community & Socials: Optional paid volunteering days through an internal charities committee, alongside regular team socials, summer parties, and quiz nights organized by an active social committee.

How to Apply

If you are looking for a role where you can make a real, positive difference to people’s lives while progressing your career within a supportive, modern environment, please submit your CV for consideration.

Location:           Poole, Dorset

Hours:                9:00am – 5:00pm (Monday – Friday)

Salary:                Up To £26,000 per annum (Depending on Experience)

Contract:          Full-time, Permanent

About the Opportunity

We are currently recruiting on behalf of a highly regarded, progressive legal practice based in Poole who are looking to appoint a professional and proactive Legal Secretary to join their established Wills & Probate department.

In this pivotal support role, you will work closely with specialist solicitors, providing comprehensive secretarial and administrative support across estate administration, probate matters, wills, and lasting powers of attorney. This is an exceptional opportunity for a dedicated legal support professional to join a client focused team that actively champions internal career progression and structured professional development.

Key Responsibilities

Working alongside the specialist legal team, your day-to-day duties will include:

• Secretarial & Documentation Support – Producing fast and accurate audio and copy typing of correspondence, legal documents, reports, and formal estate administration paperwork.
• Probate & Application Processing – Preparing probate applications and supporting documentation in line with statutory guidelines and firm procedures.
• File & Case Administration – Managing file opening and closing processes, maintaining accurate case management records, and managing both incoming and outgoing post and emails.
• Diary & Appointment Management – Overseeing complex fee earner diaries, arranging appointments, and scheduling client meetings efficiently.
• Client & Third-Party Liaison – Handling telephone enquiries professionally, acting as a clear and empathetic point of contact for clients, beneficiaries, and external third parties.
• Financial & Billing Administration – Assisting with draft billing preparation, tracking disbursements, and supporting the day-to-day financial administration of client matters.
• Compliance & Audit Quality – Maintaining meticulous records to ensure strict adherence to legal and regulatory requirements and internal quality standards.

What Our Client Is Looking For

To be successful in this position, you should bring a solid administrative foundation within a legal environment alongside a confidential, empathetic approach:

• Legal Support Background – Previous experience as a Legal Secretary, ideally within a Probate, Private Client, or general legal practice setting.
• Typing & Technical Skills – High proficiency in audio and copy typing, exceptional keyboard accuracy, and strong skills across Microsoft Office applications.
• Organisational Ability – Outstanding time management capabilities with a proven ability to manage multiple tasks, prioritise busy workloads, and meet strict deadlines.
• Communication & Interpersonal Skills – Excellent written and verbal communication skills with a reassuring, professional telephone manner.
• Systems Literacy – Experience using legal case management systems and digital file structures.
• Personal Attributes – A reliable, discreet, and collaborative team player who handles sensitive client information with utmost confidentiality.

Salary, Benefits & Culture

Our client is committed to fostering a supportive and rewarding environment for their team. Alongside a competitive salary, successful candidates will receive:

• Professional Growth – Access to tailored training, ongoing professional development, and genuine opportunities for career progression within a growing team.
• Convenience & Perks – Free on-site parking at their Poole office.
• Social & Connection – Regular company funded social events and team activities to celebrate collective success.

How to Apply

If you are an experienced legal secretary looking to advance your career within a supportive and client focused Wills & Probate team, please submit your CV for immediate consideration.