Location:                          Poole, Dorset

Hours:                                8am – 5pm Monday – Thursday & Friday 8am – 4pm

Salary:                               £35,000 per annum (circa)

Are you a highly organised individual with a genuine passion for seeing a product move from a simple concept to a retail shelf? We are currently partnering with a market-leading decorative brand based in Poole to find a proactive and detail-oriented Product Development Assistant to join their growing team.

This isn’t just a support role; it’s a chance to become a key player in a small, high-energy department where your input directly impacts the success of new product ranges. As the Product Development Assistant, you will work hand-in-hand with the Product Manager, acting as the vital link between creative ideas and technical execution.

What will your day look like?

No two days are the same in this fast-paced environment. Your responsibilities will span the entire product lifecycle, including:

• Sample & Prototype Management: Taking ownership of ordering samples, tracking international deliveries, and providing hands-on feedback to ensure top-tier quality.
• Data & Systems: Maintaining meticulous product data across internal databases and managing complex spreadsheets to ensure smooth product launches.
• Global Liaison: Communicating daily with Far East factories and suppliers to keep projects moving in line with the critical path.
• Sales Analysis: Assisting the Brand and Sales teams by analysing sales data to identify trends and opportunities for process improvement.

Who are we looking for?

The ideal Product Development Assistant will be someone who thrives on variety and possesses a “can-do” attitude. To be successful, you should have:

• Exceptional Excel Skills: You are comfortable producing clear, accurate spreadsheets and managing large volumes of data.
• Analytical Insight: You have a solid understanding of, or direct experience in, supporting product development teams. You are comfortable analysing key metrics to drive continuous improvement and enhance product performance.
• Brilliant Communication: You can liaise professionally with stakeholders at all levels, both locally and internationally.
• A Meticulous Eye: You notice the small things that others might miss, ensuring consistently high standards of accuracy.
• Project Mindset: You enjoy the challenge of managing multiple deadlines and keeping various projects on track.
• Driving Licence: A full driving licence is required for this position.

Why apply?

This is a “growth role” designed to evolve as the brand expands. You will be joining a supportive, down-to-earth team that values initiative and practical problem-solving. With a competitive salary of circa £35k and an excellent work-life balance (including an early finish every Friday!), this is a fantastic career move for a systems-savvy professional looking to make their mark in product development.

If you are a self-starter who is ready to take responsibility and help drive a brand forward as our next Product Development Assistant, we would love to hear from you.

Location:                          Poole (Office Based)

Hours:                               Monday – Thursday 08:30 – 17:00, Friday 08:30 – 16:00

Salary:                               Circa £30,000 per annum

Contract:                         12 Month FTC (Maternity Cover)

Are you a highly organised professional with a keen eye for detail? We are acting on behalf of a leading specialist in decorative products who work with some of the UK’s most recognisable retailers.

They are currently seeking an energetic and motivated Key Account Coordinator to join their productive team in Poole for a 12-month maternity cover contract.

The Role

This is a fast paced and varied position providing essential administrative and commercial support to the National Account Manager. You will be an integral member of a small team, helping to deliver high-standard results in a commercial retail supply environment.

Key Responsibilities

• Project Coordination: Track multiple concurrent projects using in-house databases and CRM systems to ensure all deadlines are met.
• Factory Liaison: Work closely with Product Designers and Account Managers to brief overseas factories on product specifications and request accurate quotations.
• Sample Management: Coordinate the arrival and ‘check-in’ process for samples, ensuring they pass through design checks, testing, and photography.
• Data Management: Maintain exceptionally high standards of data accuracy within customer spreadsheet trackers and internal systems.
• Commercial Support: Assist with showroom preparation, meeting notes, travel arrangements, and responding to ad hoc customer enquiries.

About You

We are looking for a self-starter who thrives in a proactive environment. To be successful in this role, you should possess:

• Technical Proficiency: Strong working knowledge of Microsoft Office packages, specifically Excel, and experience managing databases.
• Communication Skills: Excellent written and verbal communication, with the ability to maintain regular contact with internal departments and external factories.
• Organisation: The ability to multitask across different projects while maintaining meticulous attention to detail.
• Attitude: A positive, ‘can-do’ approach and the ability to solve problems using your own initiative.

Why Apply?

This is a fantastic opportunity to gain experience within a successful business working with premium decorative products. For the right candidate, this role offers the chance to take on significant responsibility and lead development projects within a supportive team.

Some of Our Clients Benefits include:

• Great team culture, within a supportive, stable progressive business
• Competitive holiday allowance
• Free parking
• Perkbox employee benefits
• Generous staff discounts

Location:                                         Bournemouth

Hours:                                               40 hours a week (Between Monday – Friday 9am & 7pm)

Salary:                                              Up to £32,000 per annum (D.O.E)

The Opportunity

We are representing a UK-wide, FCA regulated renewable technology installation and finance business, founded in 2011. They are dedicated to becoming the UK’s most successful installer of solar, battery, and heat pump technology.

We are seeking a proactive and organised Customer Service Advisor to join the core operations team based in Bournemouth. This role involves handling customer finance applications and providing essential support to the sales and installation process.

The Role

As a Customer Service Advisor, you will be the face of the brand, providing vital operational and technical support to both customers and subcontractors.

Key Responsibilities:

• Direct Support: Handling general enquiries and technical support via phone and email.
• Problem Solving: Identifying the best solutions for customer issues within company guidelines.
• Coordination: Arranging engineer appointments for repair work and seeing installations through to completion.
• Collaboration: Working closely with technical service managers and other business areas to manage appointments effectively.
• Customer Ownership: Building rapport and maintaining regular updates to ensure a seamless end-to-end journey.

About You

We are looking for an organised, empathetic professional who thrives in a fast-paced environment.

• Experience: At least 2 years in a customer operational role, with a minimum of 1 year in phone-based service.
• Communication: Excellent telephone manner and the ability to explain technical queries clearly.
• Mindset: A natural problem-solver and team player who can manage multiple priorities.
• Location: Must be based in or near the Bournemouth area.

What’s on Offer?

• Generous Leave: 33 days of annual leave (including Bank Holidays).
• Financial Rewards: Performance-related pay reviews and a lucrative employee referral scheme (up to £1,000 per referral).
• Career Growth: Clear progression opportunities and cross-training development.
• Work-Life Balance: Monday to Friday schedule with optional overtime to boost your earnings.
• Wellbeing & Perks: Company sick pay, pension, eye care vouchers, and paid socials.
• Office Culture: Canteen, daily fresh fruit, team lunches, and sweet treats.

Ready to start your journey in the green energy revolution? Apply today!

Location:                                         Poole, Dorset

Hours:                                               Monday – Friday 8:30am – 5pm + 1 in 3 Saturdays 9am – 12pm

Salary:                                              £25,000 – £28,000 per annum

The Opportunity

Are you a natural communicator who loves building relationships? Do you want to kickstart a career in a global organisation that prioritises your professional growth?

We are delighted to be recruiting for an Insurance Consultant to join a highly successful, independent insurance broker at their Parkstone office. This is not just a “job” it is a career path. Our client is committed to providing you with the tools, training, and qualifications to progress professionally.

The Role – Specialist Insurance Consultant

Working within the Personal Lines Insurance team, you will be the voice of the company, providing supportive and clear assistance to a large client base. This is a fast-paced role where no two days are the same.

Key Responsibilities:

• Customer Engagement – Handling approximately 40 inbound calls per day, building rapport and understanding specific client requirements.
• Problem Solving – Crafting tailor-made solutions for clients rather than using a “one size fits all” approach.
• Policy Management – Making adjustments to policies, updating records, and issuing essential insurance documents.
• Financial Support – Taking payments, assisting with claims queries, and contacting customers regarding payment defaults.
• Team Collaboration – Supporting the wider home/motor team with essential administration and high-level customer service.

About You

You don’t need a background in insurance to be successful here. Our client is looking for ambition and personality.

• Communication is Key – You genuinely enjoy talking to people and possess excellent listening skills.
• Problem Solver – You are analytical and enjoy finding creative solutions for unique client needs.
• Ambitious – You have a desire to succeed and are looking for a company that promotes from within.
• Detail Oriented – You can manage administrative tasks with accuracy while maintaining a friendly tone.

The Rewards

Our client operates under a “People First” culture, offering a comprehensive benefits package designed to support your health, wealth, and lifestyle:

• Professional Development – Full on-the-job training and your CII Qualification fully paid for.
• Holiday – 22 days (plus bank holidays), increasing with your length of service.
• Financial Security – Contributory pension scheme, Life Assurance (up to 4x salary), and Income Protection.
• Health & Wellbeing – Access to a Healthcare Cashplan, Employee Assistance Programme, and discounted gym memberships.
• Lifestyle Perks – Salary sacrifice schemes (Cycle to Work, Car Leasing, Tech purchase) and hundreds of high-street retailer discounts.
• Exclusive Discounts – Commission-free insurance products including home, motor, and travel insurance.

Salary:                                Up to £26,500 per annum

Location:                          Southampton

Contract:                          Full Time, Permanent

Hours:                               37.5 hours per week. (Shifts between 8 am – 6 pm Monday – Friday, roughly one Saturday per month and one bank holiday per year).

Customer Service Agent:

Are you an empathetic and positive individual looking for a customer service role where your efforts are genuinely appreciated? We’re currently recruiting on behalf of a fantastic client who is searching for a dedicated Customer Service Agent to join their team in Southampton, conveniently located opposite Southampton Central train station.

Our Client’s Commitment to You & Their Customers:

Our client is an award-winning loan provider, dedicated to offering affordable finance and delivering first-class customer service. Their ‘Excellent’ Trustpilot score of 4.9 speaks for itself! They’re proud of their supportive ‘family feel’ workplace, where your happiness is essential, and everyone strives to do the right thing for their customers.

Your Role Will Involve:

• Being the primary point of contact for customers via inbound and outbound calls, emails, and SMS.
• Managing existing accounts, providing sustainable repayment strategies, and resolving queries.
• Confidently supporting customers in vulnerable situations, offering tailored solutions (full training provided).

Our Client Is Looking For Individuals Who Are:

• Excellent Communicators: Able to listen, empathise, and negotiate effectively to build customer confidence.
• Collaborative Team Players:You’ll thrive in a lively environment, be personable, and someone they can rely on.
• Customer-Centric: You genuinely care about helping others and are passionate about delivering service that leaves customers worry-free.
• Growth-Minded: Eager for feedback and motivated to develop your skills and career.
• Tech-Savvy: Comfortable with computer systems and excited to use their state-of-the-art servicing platform.
• Positive & Enthusiastic: Bringing a ‘whatever it takes’ attitude and contributing to their happy workplace culture.

While experience in finance or a regulated environment is beneficial, it’s not mandatory. Our client provides ongoing industry and company-specific training, along with coaching to help you achieve your personal goals and advance your career.

What Our Client Offers:

• Attractive Bonus Scheme: Quarterly bonus based on quality, attitude, and business performance.
• Holiday Allowance: 22 days plus bank holidays, increasing with tenure.
• Flexible Dress Code:Wear what makes you comfortable.
• Comprehensive Coverage: Life Cover (4x basic salary), Dental, Cycle to Work, and Pension.
• Employee Discounts: Access hundreds of discounts via Perk Box.
• Health & Well-being: Free GP & counselling support services.
• Refer a Friend: You could earn up to £500 for each successful colleague referral.
• Career Progression: Regular coaching, feedback, shadowing, and monthly 1-2-1s to support your growth.
• Community Involvement: Optional paid volunteering time with their Charities Committee.
• Fun Socials: Enjoy summer parties, quiz nights, and team-building events organised by their Social Committee!

If you’re looking for a role where you can make a real difference to people’s lives, thrive in a supportive and energetic environment, and are based in or around Southampton, we’d love to hear from you. Join a growing team of 100 individuals on an exciting journey!

Location:                          Poole, Dorset

Hours:                               Monday – Friday (37 hours per week)

Salary:                               £25,500 – £26,000 per annum

Contract:                          12 Month Fixed-Term-Contract

The Opportunity

Are you a customer service professional looking for a role with a meaningful purpose? We are recruiting for a Customer Support Administrator to join a prominent and highly respected national organisation.

In this role, your work is vital to the organisation’s success by providing exceptional service to a dedicated network of volunteers and community groups. You will be a primary point of contact, ensuring that those who give their time to support the cause have the resources and guidance they need to succeed.

The Role

As a Customer Support Administrator, you will provide a first-class service to key individuals and fundraising groups to secure support, nurture relationships, and increase levels of engagement.

Your key responsibilities will include:

• Relationship Management: Building rapport with various volunteer groups through proactive telephone and email communication.
• Engagement Support: Assisting volunteers with the creation of support materials, including marketing posters and invitations, and coordinating the logistics of shared equipment.
• Financial Administration: Managing financial processes such as raising purchase orders, arranging supplier payments, and preparing volunteer expenses in readiness for payment.
• Enquiry Handling: Responding to a variety of enquiries via telephone, email, and post, while resolving complaints to a high standard.
• Operational Admin: Maintaining a working knowledge of internal systems to assist with payment processing, event administration, and stocktake returns during peak times.

The Benefits

Our client offers a rewarding environment with a comprehensive benefits package designed to support your well-being and professional growth:

• Generous Leave: Starting at 26 days of annual leave plus bank holidays, increasing over time based on length of service.
• Financial Security: Access to a defined contribution pension scheme and life cover for all staff.
• Health & Well-being: Support through a 24/7 Employee Assistance Programme (EAP) including face-to-face counselling. Our client also provides eyecare vouchers for regular computer users.
• Family Support: Enhanced parental pay.
• Commuter & Lifestyle Perks: Take advantage of a cycle-to-work scheme or apply for interest-free loans for travel season tickets.
• Professional Development: Access to an extensive library of learning resources and a fully integrated e-learning training and development plan.

Why Apply?

This is a fantastic opportunity to join a team where your administrative expertise directly contributes to the community impact of a major organisation. You will work in a positive, open environment that values professional development and offers a varied and engaging workload.

Location:                          Bournemouth, Dorset

Hours:                                40 hours a week (Between Monday – Friday 8am & 8pm + 1 in 4 Saturdays, paid extra 9am – 5pm)

Salary:                               £30,000 Basic + uncapped bonus £80k OTE!

The Company

Join a premier, FCA regulated specialist in the renewable energy sector. As a leading UK installer of sustainable home technology including solar, battery storage, and climate control our client has built an impeccable reputation for quality, evidenced by thousands of five-star reviews and a consistent top tier industry ranking.

They are currently undergoing a period of significant growth and are looking for ambitious Sales Executives to join their high performing team. This is a business that prides itself on a supportive, non-micromanaged environment where top performers are truly rewarded.

The Role

As a Sales Executive, you will be responsible for converting interest into high value sales. This is a no cold calling environment, you will be working with an uncapped stream of warm leads generated through sophisticated in-house systems.

Key Responsibilities:

• Lead Conversion: Proactively contacting warm leads via a bespoke CRM to drive sales and meet ambitious targets.
• Product Expert: Acting as a consultant to explain the technical and financial benefits of renewable energy solutions.
• Financial Solutions: Guiding customers through affordable payment pathways, including 0% finance and “no upfront cost” models.
• Quotation Management: Using automated systems to generate accurate, professional customer quotes.
• Performance Culture: Contributing to a high-energy, collaborative team focused on continuous professional growth.

Candidate Profile

We are looking for a tenacious, self-motivated “closer” who is driven by high earning potential and professional pride.

The ideal candidate will have:

• Experience: At least 2 years of recent success in a telesales or high-volume sales environment, with a proven track record of hitting KPIs.
• Resilience: The ability to handle objections effectively and close deals with confidence.
• Relationship Building: Exceptional rapport-building skills and the ability to simplify complex information for customers.
• Attitude: A self-starter mindset with the hunger to be a top performer within an Elite sales team.

Why Join This Team?

• Exceptional Earning Potential: A realistic £80k OTE with an additional £5,000 bonus available upon promotion to the “Elite” sales tier.
• Quality Leads: You will only deal with inbound enquiries and pre-qualified leads zero cold calling.
• Work-Life Balance: A generous 33 days of annual leave (including bank holidays).
• Culture & Perks: A vibrant, autonomous atmosphere with regular team social events, fully stocked refreshments, and performance-based pay reviews.
• Professional Development: Access to comprehensive technical training to ensure you become a subject matter expert.

Location:                          Bournemouth, Dorset

Hours:                                Monday – Friday 9am – 5pm

Salary:                               £26,000 per annum

The Opportunity

Are you a detailed-oriented professional with an inquisitive mind and a passion for technology? We are currently recruiting for a Sales Support Administrator to join a highly successful global distributor within the technology sector.

The Role

As a Sales Support Administrator, you will be the backbone of the sales cycle, ensuring every customer journey is seamless and efficient. This is a varied role that requires a blend of technical administrative precision and excellent communication skills.

Your key responsibilities will include:

• Sales Lifecycle Management: Crafting accurate client quotations, processing orders, and ensuring all sales data is meticulously maintained.
• First-Class Communication: Acting as a professional first point of contact for inbound enquiries and directing them across the business.
• Logistics & Support: Managing post-sales queries, coordinating customer returns, and assisting with shipping logistics.
• Operational Collaboration: Working closely with the warehouse team during peak periods and collaborating across departments to meet deadlines.

Candidate Profile

We are looking for a true collaborator who is motivated by high standards. While experience in technical sectors such as computer hardware, engineering, aviation, or logistics is beneficial, we are primarily looking for someone with the right mindset and a high level of IT literacy.

The successful candidate will demonstrate:

• Precision: Exceptional attention to detail and a methodical approach to analytical tasks.
• Initiative: The ability to work independently, prioritise a busy workload, and meet deadlines under pressure.
• Tech Savvy: A high level of proficiency in IT systems and the Microsoft Office suite.
• Service-Driven: A commitment to flexibility and efficiency, ensuring every client receives exemplary support.
• Professionalism: An excellent telephone manner and the ability to follow complex technical instructions.

Why Apply?

This is an ideal role for an administrator who wants to move away from “standard” admin and into a specialist, technical environment. You will be part of a supportive team that values hard work, efficiency, and a proactive attitude.