German/English Speaking Customer Support Consultant (14/5)

Full time in Customer service Email Job

Job Detail

  • Offered Salary 1000

Job Description

German / English Speaking Customer Support Consultant

Location: Ringwood

Various start dates available!

Working from home currently available – this role will be required to work in the Ringwood office after the pandemic

Basic Salary: £21,000 + bonuses with yearly earnings of £22,400

Hours of work: 8 hour shifts between Monday to Friday 07:00 – 20:00 Saturday/Sunday 09:00 – 17:00 with days in the week if you work a weekend day.

Hours can be flexible against personal circumstances on occasions.

This is a fantastic opportunity to work as a bilingual German & English speaking Customer Service Consultant for various products that this company offers.

You are accountable for:

  • Speaking to customers on the telephone, email and webchat
  • Maintaining data and databases
  • Providing outstanding customer service
  • Good understanding of the product to enable advice and support

Skills & experience required:

  • Multilingual German & English both written and verbal
  • Previous experience of Customer
  • Competent with Microsoft Office
  • Team player with a proactive approach
  • Able to work under pressure & working to strict deadlines
  • Ability to work on own initiative as well as part of a team

In return our client can offer:

  • A fun and sociable team environment working culture
  • 50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
  • Pension Scheme with Standard Life
  • Aviva Life Insurance
  • Eye test vouchers and discounts
  • Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
  • Involvement with local charities and fundraising days
  • Campaign specific benefits including discounts, incentives and prizes
  • Recommend a friend scheme paid reward of £1000
  • Apprenticeship qualifications and career flight path schemes
  • Recognition and reward schemes with Love to Shop Voucher rewards
  • Free car parking
  • Weekly dress down day
  • Cycle to work scheme
  • Tech scheme

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99 Holdenhurst Road

Phone    01202 296 322


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