Retail and Customer Service Assistant (77/10)

Full time in Customer service
  • Dorset View on Map
  • Post Date: June 10, 2021
  • Salary: £19,000.00 - £19,000.00 / Monthly
  • Applications 0
  • View(s) 46
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Job Detail

  • Offered Salary 1000

Job Description

Retail and Customer Service Assistant

Location: Poole, Dorset

Salary: £19,000 per annum

Hours: Monday to Thursday – 8.30am – 5.15pm, Sunday 9.45am – 4.15pm

We are recruiting for a Retail and Customer Service Assistant to join a well-established business with their offices and shop located in Poole, Dorset.

If you currently perform well in a busy, friendly team where you all collaborate to deliver the best possible outcome for your customers then this could be a great opportunity for you.

Key Responsibilities

  • Customer service for National Account customers
  • Answering the telephone
  • Giving basic technical advice to customers
  • Picking and packing for post
  • Arranging post for pick up
  • Taking customer orders
  • Being dedicated to delivering excellent customer service
  • Deal with customer needs and resolve any issues
  • Price stock correctly and merchandise in line with Company procedure
  • Make customers aware of product promotions and offers
  • Assist with unloading of deliveries and storage of stock
  • Operate till, accept payment by cash, credit and debit card, cashing up
  • Supervision of the store when required
  • Product Knowledge-Providing detailed information about our products to customers
  • Replenishing Stock
  • Keep up to date with the latest products
  • Keeping displays to the highest standard
  • Ensuring the store is clean, tidy and well stocked
  • Opening and closing the store

 

Key Skills

  • Ability to work independently and as part of a team
  • Hardworking and reliable
  • Superb attendance and punctuality
  • A can-do attitude and excellent customer service skills
  • The willingness to go the extra mile for our customers
  • To be responsible and reliable
  • The ability to be flexible
  • To enjoy working in a fast-paced, varied environment, hitting targets and meeting deadlines
  • Previous experience working in a customer facing/retail role.

 

So if you are looking for a varied and enjoyable customer service role, apply today!

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