Specialist Insurance Consultant

Location:                                         Poole, Dorset

Hours:                                               Monday – Friday 8:30am – 5pm + 1 in 3 Saturdays 9am – 12pm

Salary:                                              £26,000

The Opportunity

Are you a natural communicator who loves building relationships? Do you want to kickstart a career in a global organisation that prioritises your professional growth?

We are delighted to be recruiting for a Specialist Insurance Advisor to join a highly successful, independent insurance broker at their Parkstone office. This is not just a “job” it is a career path. Our client is committed to providing you with the tools, training, and qualifications to progress professionally.

The Role – Specialist Insurance Consultant

Working within the specialist Taxi Insurance team, you will be the voice of the company, providing supportive and clear assistance to a unique client base. This is a fast-paced role where no two days are the same.

Key Responsibilities:

• Customer Engagement – Handling approximately 40 inbound calls per day, building rapport and understanding specific client requirements.
• Problem Solving – Crafting tailor-made solutions for clients rather than using a “one size fits all” approach.
• Policy Management – Making adjustments to policies, updating records, and issuing essential insurance documents.
• Financial Support – Taking payments, assisting with claims queries, and contacting customers regarding payment defaults.
• Team Collaboration – Supporting the wider taxi team with essential administration and high-level customer service.

About You

You don’t need a background in insurance to be successful here. Our client is looking for ambition and personality.

• Communication is Key – You genuinely enjoy talking to people and possess excellent listening skills.
• Problem Solver – You are analytical and enjoy finding creative solutions for unique client needs.
• Ambitious – You have a desire to succeed and are looking for a company that promotes from within.
• Detail Oriented – You can manage administrative tasks with accuracy while maintaining a friendly tone.

The Rewards

Our client operates under a “People First” culture, offering a comprehensive benefits package designed to support your health, wealth, and lifestyle:

• Professional Development – Full on-the-job training and your CII Qualification fully paid for.
• Holiday – 22 days (plus bank holidays), increasing with your length of service.
• Financial Security – Contributory pension scheme, Life Assurance (up to 4x salary), and Income Protection.
• Health & Wellbeing – Access to a Healthcare Cashplan, Employee Assistance Programme, and discounted gym memberships.
• Lifestyle Perks – Salary sacrifice schemes (Cycle to Work, Car Leasing, Tech purchase) and hundreds of high-street retailer discounts.
• Exclusive Discounts – Commission-free insurance products including home, motor, and travel insurance.